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Environmental conservation organizations routinely monitor news content on conservation in protected areas to maintain situational awareness of developments that can have an environmental impact. Existing automated media monitoring systems require large amounts of data labeled by domain experts, which is only feasible at scale for high-resource languages like English. However, such tools are most needed in the global south where the news of interest is mainly in local low-resource languages, and far fewer experts are available to annotate datasets on a sustainable basis. In this paper, we propose NewsSerow, a method to automatically recognize environmental conservation content in low-resource languages. NewsSerow is a pipeline of summarization, in-context few-shot classification, and self-reflection using large language models (LLMs). Using at most 10 demonstration example news articles in Nepali, NewsSerow significantly outperforms other few-shot methods and can achieve comparable performance with models fully fine-tuned using thousands of examples. With NewsSerow, Organization X has been able to deploy the media monitoring tool in Nepal, significantly reducing their operational burden, and ensuring that AI tools for conservation actually reach the communities that need them the most. NewsSerow has also been deployed for countries with other languages like Colombia. 

Non-governmental organizations for environmental conservation have a significant interest in monitoring conservation-related media and getting timely updates about infrastructure construction projects as they may cause massive impact to key conservation areas. Such monitoring, however, is difficult and time-consuming. We introduce NewsPanda, a toolkit which automatically detects and analyzes online articles related to environmental conservation and infrastructure construction. We fine-tune a BERT-based model using active learning methods and noise correction algorithms to identify articles that are relevant to conservation and infrastructure construction. For the identified articles, we perform further analysis, extracting keywords and finding potentially related sources. NewsPanda has been successfully deployed by the World Wide Fund for Nature teams in the UK, India, and Nepal since February 2022. It currently monitors over 80,000 websites and 1,074 conservation sites across India and Nepal, saving more than 30 hours of human efforts weekly. We have now scaled it up to cover 60,000 conservation sites globally. 

Food waste and insecurity are two societal challenges that coexist in many parts of the world. A prominent force to combat these issues, food rescue platforms match food donations to organizations that serve underprivileged communities, and then rely on external volunteers to transport the food. Previous work has developed machine learning models for food rescue volunteer engagement. However, having long worked with domain practitioners to deploy AI tools to help with food rescues, we understand that there are four main pain points that keep such a machine learning model from being actually useful in practice: small data, data collected only under the default intervention, unmodeled objectives due to communication gap, and unforeseen consequences of the intervention. In this paper, we introduce bandit data-driven optimization which not only helps address these pain points in food rescue, but also is applicable to other nonprofit domains that share similar challenges. Bandit data-driven optimization combines the advantages of online bandit learning and offline predictive analytics in an integrated framework. We propose PROOF, a novel algorithm for this framework and formally prove that it has no-regret. We show that PROOF performs better than existing baseline on food rescue volunteer recommendation. 

Food waste and food insecurity are two challenges that coexist in many communities. To mitigate the problem, food rescue platforms match excess food with the communities in need, and leverage external volunteers to transport the food. However, the external volunteers bring significant uncertainty to the food rescue operation. We work with a large food rescue organization to predict the uncertainty and furthermore to find ways to reduce the human dispatcher's workload and the redundant notifications sent to volunteers. We make two main contributions. (1) We train a stacking model which predicts whether a rescue will be claimed with high precision and AUC. This model can help the dispatcher better plan for backup options and alleviate their uncertainty. (2) We develop a data-driven optimization algorithm to compute the optimal intervention and notification scheme. The algorithm uses a novel counterfactual data generation approach and the branch and bound framework. Our result reduces the number of notifications and interventions required in the food rescue operation. We are working with the organization to deploy our results in the near future.